Company Profile

International Leaders in Mine Support Technology

New Concept Mining (NCM) has been in existence since 1986 and is a dedicated ground support solutions provider. NCM’s focus on ground support for underground mines has allowed us to create innovative ground support solutions for some of the world’s most challenging mining conditions. NCM was acquired by Epiroc in 2019 to become New Concept Mining Powered by Epiroc. Through the acquisition NCM becomes the dedicated ground support division of Epiroc globally. Combining the specialised ground support solutions of NCM and the global reach of Epiroc improves our ability to support customers around the globe. Our strategy is to collaborate with our customers to develop ground support solutions that improve safety and mining efficiencies and we specialise in difficult ground conditions. In order to achieve this, NCM has considerable in-house Rock Engineering, Mining and Engineering competencies within our service, design and production teams. Our design philosophy allows us to create customised solutions to suit specific mine requirements and it is our goal to create a ground support solution for customers that allows them to spend more time mining.

Product Range

New Concept Mining supplies a comprehensive range of roof support products, rock monitoring systems and associated accessories for underground mining operations.

Product categories supplied include:

  • rock support tendons for static and dynamic support,
  • pre-stressing devices for timber elongates and pack support,
  • safety netting for temporary areal support,
  • monitoring systems for detection and early warning of rock movement

Certification

New Concept Mining is internationally certified to ISO 9001:2015. Through stringent application of quality controls and process improvements the current operational failure rate of products is constantly improving and meets the most demanding international standards.

Service and Support

Our product innovation is backed by a proud record of uninterrupted and continuous supply of support products to our customers for more than 30 years. Service is provided through our global business development and sales teams in partnership with regional Epiroc Customer Centres. For regional technical support please click here.

Industry Recognition

Industry recognition of New Concept Mining’s commitment to innovation, safety and quality is demonstrated by the various awards NCM has received over the years:

  • SABS Design Award 1991 – Safe-T-Pack mono-winch pulleys
  • SABS Design Award 1997 – Yielding Elongate Prop
  • SABS Design Award 2002 – Jackpot pre-stress unit
  • SABS Design Award 2004 – Hydrabolt tendon
  • ISO certification in 2008
  • 2009 Best Employer Award
  • 2010 Anglo American Supplier Award (Sustainability), runner up in Innovation category
  • 2011 Anglo American Supplier Award (Safety)
  • 2011 Best Employer Award
  • 2013 Productivity award from Productivity SA
  • 2013 Deloittes Best Companies to Work for, 3rd place in Manufacturing category
  • 2014 SA Premier Business Awards – Winner of Quality Category